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Old 28th October 2013
James C James C is offline
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Default HB A1+ Customer Service

There was a bit of a mix up with the pressure switch I ordered and I ended up with the wrong one. A quick email to HB and Melissa has popped me another one out as a replacement with instructions to keep hold of the old one as a spare...

Not a huge problem for them you may think... But I'm in the UK, this is way above and beyond the call of customer service and I'd just like to publicly put a thank you out there to Melissa and all at HB!

Thanks guys!

James
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  #2  
Old 28th October 2013
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danh@oasismfg.com danh@oasismfg.com is offline
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Default Re: HB A1+ Customer Service

That's why we always recommend HB to everyone!
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Old 28th October 2013
surrealone surrealone is offline
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Default Re: HB A1+ Customer Service

Quote:
Originally Posted by danh@oasismfg.com View Post
That's why we always recommend HB to everyone!
Yup -- it's been nothing but first rate service from HB ... which seems to be a rarity in today's world.
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  #4  
Old 29th October 2013
Melissa@hornblasters.com Melissa@hornblasters.com is offline
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Default Re: HB A1+ Customer Service

Quote:
Originally Posted by James C View Post
There was a bit of a mix up with the pressure switch I ordered and I ended up with the wrong one. A quick email to HB and Melissa has popped me another one out as a replacement with instructions to keep hold of the old one as a spare...

Not a huge problem for them you may think... But I'm in the UK, this is way above and beyond the call of customer service and I'd just like to publicly put a thank you out there to Melissa and all at HB!

Thanks guys!

James
Thank you very much! We pride ourselves on our amazing customer service! Let me know if you need anything else
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Old 31st October 2013
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Tlauden Tlauden is offline
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Default Re: HB A1+ Customer Service

I agree!!!!! HB has THE BESTcostumer service, every order I have placed the people I talk to are super helpful, have a awesome attitude, they even double checked I had everything needed to install my horns at one time. Plus they always seem to throw in free decals and shipping which is awesome!
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  #6  
Old 5th November 2013
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06z71silvy 06z71silvy is offline
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Default Re: HB A1+ Customer Service

There customer service stinks..... Said no sane person ever! LOL
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